Turn Lost Members into money-generating customers again! Everyone can lose customers. Sometimes they move a few blocks away, they might be drawn in by a competitor, or they simply forget about your great products and service. But did you know it’s much easier to reactivate a current customer than it is to find a new one? With the power of your Royalty Rewards® database, target specific groups of members based on their spending history. When a Rewards Member doesn’t visit your business in a certain amount of time (as determined by you) they will receive the Lost Campaign. This multimedia campaign includes optional We Miss You email, a direct mail postcard and an optional but highly recommended mobile certificate delivered via the Member App. The direct mail and mobile pieces include a special limited time offer inviting the member back into your business! (A Lost Text can also be incorporated as an option). Get your database working for you with this highly targeted campaign.
Choose from one of the options below or work with your Royalty Rewards® Coach to determine what option is best for your business.