Reward Transactions are a critical part of you Rewards Program. If you’re using a 3rd party delivery app or online ordering platform, you MUST ensure Rewards Members can still earn points.
Why Are Transactions SO Important?
- – They are how Rewards Members earn POINTS
- – They allow Rewards Members to earn REWARDS
- – They keep Rewards Members ACTIVE (so they continue to receive other important marketing)
- – They trigger the Customer SURVEY (which sends you invaluable feedback about your business)
- – With the Customer Survey, they help you build positive online REVIEWS
- – And they ensure your marketing results are ACCURATE!!!
What’s The Solution?
It’s simple. Ensure Rewards Members can earn points by creating a new menu item for your Rewards Membership. In the description, provide simple directions asking for their Membership Number. Then, have a team member to process the reward transaction once the order is received. Genius, right?